feat: add REST API layer with token auth, rate limiting, and full tic…#1
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feat: add REST API layer with token auth, rate limiting, and full tic…#1
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…ket CRUD Adds SHA-256 hashed API tokens, Bearer auth middleware, per-token rate limiting, and complete JSON API for tickets, dashboard, agents, departments, tags, canned responses, and macros. Includes Inertia admin UI for token management. All business logic reuses existing service classes.
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…ket CRUD
Adds SHA-256 hashed API tokens, Bearer auth middleware, per-token rate limiting, and complete JSON API for tickets, dashboard, agents, departments, tags, canned responses, and macros. Includes Inertia admin UI for token management. All business logic reuses existing service classes.